E-commerce has completely revolutionized the way businesses operate. With more and more people turning to online shopping, e-commerce stores have provided companies with a new avenue to reach customers and expand their business. In this blog, we will discuss how e-commerce stores can help companies expand their business, supported with proper statistics.

Reaching a Wider Audience

One of the most significant benefits of having an e-commerce store is the ability to reach a much wider audience. With the internet, companies can sell products to anyone, anywhere in the world. This means that businesses can expand their customer base beyond their local area and tap into new markets. According to Statista, in 2021, there were 2.14 billion digital buyers worldwide, and this number is expected to reach 2.4 billion by 2025.

Lower Overheads

Operating an e-commerce store is much cheaper than running a brick-and-mortar store. With an online store, companies do not have to worry about rent, utilities, and other expenses associated with a physical store. This means that businesses can invest more money in marketing, customer service, and other areas that will help them grow. According to the U.S. Small Business Administration, e-commerce businesses have an average overhead cost of $1500 per month, compared to $7000 per month for brick-and-mortar stores.

Increased Sales

E-commerce stores can help businesses increase their sales and revenue. With an online store, companies can sell products 24/7, which means that customers can shop at any time. In addition, e-commerce stores allow businesses to offer a wider range of products, which can attract more customers. According to the National Retail Federation, e-commerce sales in the United States increased by 44% in 2020, with consumers spending $861.12 billion online.

Improved Customer Experience

E-commerce stores can provide customers with a more convenient shopping experience. Customers can shop from the comfort of their own homes, and they do not have to worry about crowds, traffic, or parking. In addition, e-commerce stores can offer features such as product recommendations, reviews, and ratings, which can help customers make informed purchasing decisions. According to Business Insider, 80% of shoppers are more likely to buy from a company that offers personalized experiences.

Access to Customer Data

E-commerce stores can provide companies with valuable data about their customers. By analyzing customer data, businesses can gain insights into customer behavior, preferences, and buying patterns. This information can be used to improve marketing strategies, product offerings, and customer service. According to a study by McKinsey, companies that use customer analytics are more likely to generate higher profits than those that do not.

In conclusion, e-commerce stores can help businesses expand their customer base, increase sales, and improve customer experience. By leveraging the benefits of e-commerce, companies can take advantage of new opportunities and grow their business. CyberGen Software Development Services offers expert assistance in setting up an e-commerce store for your business, ensuring that you can take full advantage of this powerful tool to achieve your business goals.